- TPA department timings: 9.00 am to 9.00 pm.
- Non-functional days: Sunday
- Patient or patient attendant is requested to submit the documents required for admission as mentioned in section 5 (to be linked with section 5).
- Patient / patient attendant is requested to collect the pre-authorization form from the Billing Department and get the form duly signed.
- The completely filled and signed pre-authorization form should be submitted to Billing Department. which will be mailed to the respective TPA.
- Once the hospital has submitted the duly completed pre-authorization form. Patient / patient attendant is requested to contact customer care for timely approval by TPA for admission of patient.
- Security deposit of Rs. 5,000/- per lac of total bill (balance amount will be refunded once claims are settled with TPA).
- Patient / patient attendant will be timely informed with respect to the current bill status of patient. And if required an informed request for bill enhancement will be sent to respective TPA.
- Patient / patient attendant is requested not to collect the bill from Medical store for any medical / consumable purchased.
- Patient / patient attendant is requested to ensure to collect / return medicines before the final bill is made.
- Patient / patient attendant is requested to collect file after patient discharge.
- In case, the TPA deny / reject the claim partly or fully then patient / patient attendant is required to pay the difference or the entire bill during discharge paid and settled at the time of patient discharge.
- Non-medical expenses and difference amount should be
- Patient / patient attendant is requested to provide their EMAIL ID mandatorily for future correspondence.
- Kindly contact Billing department before discharge.
- Sai Parivar niwas Pragati Nagar 90 feet road nallasoopara east
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